THE ASSOCIATION BETWEEN DEMOGRAPHIC CHARACTERISTICS AND ONLINE LEARNING SATISFACTION

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Sigit Ambar Widyawati
Faculty of Health Science, Ngudi Waluyo University, Semarang, Indonesia
Cahya Tri Purnami
Faculty of Public Health, Diponegoro University, Semarang, Indonesia
Hanifa M. Denny
Faculty of Public Health, Diponegoro University, Semarang, Indonesia
Dian Ratna Sawitri
Faculty of Psychology, Diponegoro University, Semarang, Indonesia
Sudiro Sudiro
Helvetia Institute of Health, Medan, Sumatra Utara

Online learning platforms have been popular since the spread of COVID-19 worldwide. Most universities in Indonesia switched from face-to-face teaching and academic activities to online engagements during the peak of COVID-19 cases. Previous studies found that dissatisfaction was a concern during online learning. This research investigated the association between demographic characteristics and online learning satisfaction. This study employed a cross-sectional and quantitative approach. The researchers distributed the google form questionnaires via several lecturer's social media groups of universities in Central Java Province and gathered a total of 1386 respondents. The descriptive cross-tabulation and chi-square tests resulted in respondents' profiles of college students who were  <24 years old (88.5%), not married (89.8%), had no part-time job besides studying (86.5%), and attended bachelor's degrees in various fields (70.5%). Fifty percent of the respondents expressed that they have some limitations in engaging with online learning, and 30 percent were satisfied with their online learning. Age (p- value=0.0001), marital status (p-value=0.0001) and engagement in part-time job ( p-value=0.0001) were significantly associated with the online learning satisfaction. In conclusion, this study confirms other studies that online learning platforms are associated with constraints and satisfaction issues.


Keywords: COVID-19, online learning, demographic characteristics, learning satisfaction